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Shipping regulations can vary country-to-country. We’ve outlined some general region-specific regulations, but you can also get country-specific guidelines from our staff

Either the shipper or the receiver will be responsible for payment of duties, taxes and fees. In rare instances, these may be charged to a third party. When the shipper pays duties, fees or taxes, it is called Delivery Duty Paid (DDP). This can improve the customer experience by providing additional clarity and transparency during the buying process. Delivery Duty Unpaid (DDU) means the receiver will need to pay.

The commercial invoice (or pro forma invoice) is required for all cross-border shipments (except for documents that have no commercial value). It is the primary form used for importation control, valuation and duty determination. Our shipping tool will help you fill out your commercial invoice as you’re creating your shipping label. It is important to provide accurate and specific information in order to avoid customs delays